- Uninstall Salad
Uninstall Salad, and all of its associated files and folders
- Restart your computer
This will finalize the uninstallation of Salad, as it does with most programs that require drivers to run.
- Reinstall Salad
Navigate in your internet browser to www.salad.io and re-download the installation .exe, and when the installation finishes, be sure to uncheck the “Run Salad” checkbox.
- Open Panda
This will be the main screen you are presented within Panda, and is your base of virus-fighting operations.
5. Navigate to the Menu
To find the Panda Menu, click on that little Shield icon on the middle.
- Navigate to Settings
After clicking on the ‘AntiVirus’ icon, you will be greeted with a window which will show your antivirus stats. From there, click on the little gear situated on the upper left corner.
7. Click on ‘Antivirus’
After clicking on the little gear on the upper-left-corner of the menu, you will be navigated to Panda’s antivirus settings. From there, select the ‘Antivirus’ setting.
8. Click Exclusions
After clicking on the ‘Antivirus’ settings, you will not see the Exclusions setting at first. You will have to scroll down a little to find it.
- Click on ‘Add’
After you have found the ‘Exclusions’ area, click on the ‘Add’ button and you will see this window-
- Adding Salad as an Exclusion
In that window, you’ll want to find the Salad installation folder and select it, the default installation path is “C:\Users\YourUserHere\AppData\Local\Programs\Salad” (without the quotations) and click ‘Ok’
- Click OK
Once you’ve found your Salad installation folder and clicked it, hit OK, and it will bring you back to the main Panda Exclusions whitelist page with your newly added exclusion.
- Run Salad
Let Salad run for at least 30 minutes after setting up the whitelist. Contact support if this issue persists